Shipping policy

Shipping Policy

Last updated: 13 October 2026

Where We Ship

We currently ship to addresses within the United Kingdom only. We do not currently offer international shipping.

Shipping for Our Own Products

Our art prints, stationery, sewing kits and other products that we package and dispatch ourselves have a flat-rate shipping charge of £4.99 per order. Free for our own product orders over £50.

Orders are carefully packaged and dispatched within 5 working days. Delivery times may vary depending on the items ordered and the postal service used.

Please ensure your delivery address is correct when placing your order.

Print-on-Demand Products (Printful)

Some products in our store are made to order and fulfilled by our print-on-demand partner, Printful.

These products are printed or produced especially for you after your order is placed. Please allow approximately 2–5 business days for production and fulfilment before dispatch. Production times may vary depending on the product and order volume.

Shipping charges for Printful products are separate from the £4.99 flat rate that applies to our own products. The applicable shipping options and charges will be displayed at checkout.

Delivery times depend on the product, fulfilment location and shipping service selected. Any delivery estimates provided are estimates rather than guaranteed delivery dates.

Once your order has been dispatched, tracking information will be provided where available.

Orders Containing Both Types of Products

If your order contains both our own products and Printful print-on-demand products, your items may be shipped separately and may arrive at different times.

Shipping charges may be combined at checkout depending on the products ordered and how they are fulfilled. Please review the total shipping cost shown at checkout before completing your purchase.

Delivery Delays

Although we aim to dispatch orders promptly, delays may occasionally occur due to production times, postal services, busy periods, weather conditions or other circumstances beyond our control.

Lost or Damaged Orders

If your order has not arrived within the expected delivery timeframe or arrives damaged, please contact us at info@saltmeadowmoth.com with your order number and any relevant photographs.

We will investigate the issue and work with the relevant fulfilment or delivery provider to help resolve it.